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Zero damaged goods with the BigBox

“Schneider Electric was looking for a robust and sustainable delivery solution to eradicate damage for one of the most sensitive customer segment. No ideas at the beginning of the initiative of what kind of packaging could answer to this issue. K. Hartwall took the time to understand our situation and proposed us THE best solution. I really appreciate this customer oriented attitude and I am glad to start a new business between Schneider Electric and K.Hartwall. The rate of damaged goods dropped to almost zero after taking the BigBox into use. It enabled us to achieve considerable cost savings by reducing the number of claims and after sales tasks. But more importantly it has increased our customer satisfaction and loyalty by avoiding disruption in their processes due to shortage of the needed goods. ”

The challenge

Schneider Electric France delivers numerous goods every day. One of the biggest challenge for the company was the high rate of product damage during transport. Along with the truck fill not been optimal due to the amount of items of different shape and size.

The solution

The BigBox foldable cage offers a safe way to transport both large and fragile goods. Also it optimizes the conditioning, loading and unloading of the goods and at the same time improve the process at the dispatch area. All in all it is a more sustainable solution than the expensive and disposable cardboards, plastic foils and pallets previously used. It’s not for nothing that Schneider Electric is calling them “Green Cots”.